Information Pages

Ordering

Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy.  This puts them into the shopping cart.  After you have finished your selections, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

If you leave the 'Remember Me!' box checked your computer will save these details and automatically fill them in for you next time you order.  You will of course be able to change any of these in the future if you wish.

If you make a mistake just enter the details again or use the back button.

 
We accept payment by
Visa
Mastercard
UK Delta
UK Electron
Switch
Solo

Cheque with order

All cards will be debited on the day of shipment. You may send your card details via telephone, fax, post or over the Internet.

Return To Top

Delivery

To ensure your flowers reach you in the best possible condition, we deliver the next working day for most of mainland UK.
The flowers are picked, graded and bunched then placed in our coldstore. They then spend between 4 and 24 hours in a post harvest conditioning solution specially formulated for alstroemeria. We pack in boxes at 4-30pm and dispatch by 5-00pm for delivery the next day usually in the morning. The latest order time for next day delivery is 11-00am Monday to Thursday. We may be able to arrange delivery if you order after this time, just give us a ring and we will help if we can.
Orders placed on Friday, Saturday or Sunday will normally be dispatched on the following Monday (except bank holidays). Orders placed on Friday can be delivered on Saturday for an extra charge (see below)
As a rule of thumb delivery is possible on a normal working day when the day before is also a normal working day
Our packing and delivery system means that your flowers are optimally conditioned and in transit for only a short period of time. They travel at the coolest part of the day for delivery the next day.

Return To Top  

Delivery Charge

We make a standard delivery charge for all order sizes. Prices are as follows

Next Day £6-95
This is our normal delivery method

Before Noon £12-45

Saturday £27-45

Please note that there is an additional charge of £15-00 to all of the above prices for delivery to Northern Ireland.

Return To Top

Guarantee 

We have very few complaints and have never yet lost a customer over a problem!

However if you do have a problem with any aspect of our service please contact us at the Nursery so that we can put it right as soon as possible. Contact details are above.

If we ask you to return any material, we will arrange collection at our expense.  

Quality

We harvest our alstroemeria just as the first bud is bursting. We believe that this is the optimum time to pick. It means that the first bud is generally larger and subsequent buds more likely to open than a flower harvested earlier. Imported alstroemeria are almost always harvested in tight bud. They have to be since they take much longer to get to you! 

After picking, the flowers are graded, bunched and then placed in our coldstore. They then spend between 4 and 24 hours in a post harvest conditioning solution specially formulated for alstroemeria. We pack in boxes at 4-30pm and dispatch by 5-00pm for delivery the next morning to you.

Our harvesting, packing and delivery system means that your flowers are optimally conditioned and in transit for only a short period of time. They travel at the coolest part of the day for delivery before noon.

Return To top

Environmental Issues

One of the reasons we chose to specialize in growing alstroemeria is because these flowers require far fewer applications of pesticides than just about any other cut flower crop.

On our nursery we have taken this a step further and reduced our insecticide use to an absolute minimum.

We use natural biological control to keep aphid levels low and tolerate the occasional infestation of caterpillars and earwigs, preferring to throw out a small number of stems rather than spray. Very occasionally (sometimes once, rarely twice a year), we spray with an insecticide. 

Buying direct from a UK grower also minimizes the ' Flower Miles '. Our flowers have to travel far shorter distances than those which are imported, thereby helping to reduce pollution and carbon dioxide emissions.

Return To Top

Quality Standards

All flowers are packed in sleeves of 5 stems per bunch.

We market 2 quality standards, Class 1 and Class 2.
Many of our customers order both grades. Using Class 1 for bouquets and larger arrangements and Class 2 for 'make up' work and bunched impulse buys.

Return To Top

VAT  

All prices in the Florist Section exclude VAT at 17.5%

Return To Top

Credit Card Security 

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

We use a Secure Socket Layer (SSL) security system at the credit card entry phase. This is indicated by a golden padlock in the browser bar.( At the bottom near the right hand side in Internet Explorer or at the far right for Netscape Navigator) One added advantage is that our tests show that this will make the ordering process slightly faster.

Return To Top

If you need to reach us, please email us on

contact@alstros.com

alternatively, you can 

Telephone on FREEPHONE 0800 915 7872

Fax us on 01531 822045

Or write to us at

 
The FlowerPlot
Scarr road
Newent
Gloucestershire
GL18 1DQ

  Return To Top

Privacy Policy

Alstroemeria Direct do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Return To Top